Collaborate Disseminate
M&A has largely slowed down in the current market, but there remain pockets of activity when the timing and price are right. Today, Medallia — a customer experience platform that scans online reviews, social media, and other sources to provide better insights into what a company is doing right and wrong and what needs to […] Continue reading Medallia acquires voice-to-text specialist Voci Technologies for $59M
Flexibility in business is a core competency. Information security can contribute to it by creating digital trust and high-performing teams who are well-trained in risk management.
The post Achieve Flexibility in Business Through Digital Trust and Risk Management appeared first on Security Intelligence.
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Frame AI, a New York City startup that uses artificial intelligence and machine learning to help companies understand their customers better across multiple channels, announced a $6.3 million Series A investment today. G20 Ventures and Greycroft led the round together. Bill Wiberg, co-founder and partner at G20, will join Frame’s board under the terms of […] Continue reading Frame AI raises $6.3M Series A to help understand customers across channels
Adobe was scheduled to hold its annual conference in Las Vegas two weeks ago, but the coronavirus pandemic forced the company to make alternate plans. In less than a month, its events team shifted venues for the massive conference, not once, but twice as the severity of the situation became clear. This year didn’t just […] Continue reading How Adobe shifted a Las Vegas conference to executives’ living rooms in less than 30 days
Yaguara, a Denver-based startup that wants to help e-commerce companies understand their customers better to deliver more meaningful experiences, announced a $7.2 million seed investment today. The round was led by Foundation Capital with participation from Gradient Ventures, Rainfall Ventures and Zelkova. It also had help from some e-commerce heavy hitters including Warby Parker, Harry’s […] Continue reading Yaguara nabs $7.2M seed to help e-commerce companies understand customers better
It’s easy to think, as we find ourselves in the midst of a truly unprecedented situation, that the rules of building a successful business have suddenly changed. While the world may be topsy-turvy at the moment, keeping your customer at the center of your business strategy is more important than ever. That means finding creative […] Continue reading Even in the age of COVID-19, you need to stay focused on the customer
A consumer identity and access management (CIAM) solution can help enable secure, personalized, omnichannel interactions between consumers and brands.
The post How CIAM Addresses the Challenges of Consumer Identity Management appeared first on Security Intelligence.
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As we broaden our scope of identity and consider what is required to exchange trusted personal data across physical and digital realms, community interoperability becomes even more important.
The post A Proposed New Trust Framework for Physical and Digital Identity Interactions appeared first on Security Intelligence.
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As organizations rely more on the IoT to enable internet connection at every part of the retail process, the right mindset can go a long way toward achieving a win-win for retail security.
The post How Retail Security Can Welcome IoT Innovations Without Putting Customers at Risk appeared first on Security Intelligence.
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Like many technology companies, Zendesk made the tough decision to cancel its Zendesk Relate customer conference this week in Miami amid Covid-19 health concerns. That doesn’t mean the announcements didn’t happen though, even if the conference didn’t, and today the company announced a major update to its Sunshine development platform. You may recall that the […] Continue reading Zendesk’s latest tools designed to give fuller view of the customer