Category Archives: Frame.ai

Twilio partners with Frame AI to uplevel contact center experiences with AI

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Twilio and Frame AI announced a partnership to leverage AI to enhance customer engagement delivered within Twilio Flex. With the help of Frame AI’s platform, Twilio Flex (the cloud-based digital engagement solution for personalized interactions across … Continue reading Twilio partners with Frame AI to uplevel contact center experiences with AI→

Frame AI raises $6.3M Series A to help understand customers across channels

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Frame AI, a New York City startup that uses artificial intelligence and machine learning to help companies understand their customers better across multiple channels, announced a $6.3 million Series A investment today. G20 Ventures and Greycroft led the round together. Bill Wiberg, co-founder and partner at G20, will join Frame’s board under the terms of […] Continue reading Frame AI raises $6.3M Series A to help understand customers across channels→