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Compare the features, pricing, pros and cons in our list of the best ITSM tools to decide which one is ideal for your business.
The post The 6 best ITSM tools for 2023 appeared first on TechRepublic.
Continue reading The 6 best ITSM tools for 2023
By Habiba Rashid
Although the company did not put out an official notice or announcement on its website, impacted customers were emailed with details regarding the security incident.
This is a post from HackRead.com Read the original post: Sophisticate… Continue reading Sophisticated SMS Phishing scam Dupes Zendesk Staff
Specops Software released new research finding cybersecurity weaknesses in business web apps including Shopify, Zendesk, Trello, and Stack Overflow. Amid a wave of cybersecurity incidents related to the COVID-19 pandemic, remote work, and nation-state … Continue reading Popular business web apps fail to implement critical password requirements
Transcend announces its integration with Zendesk, the global customer service platform. For many companies, the day-to-day privacy operations of fulfilling data and deletion requests often fall to customer support teams to manually handle inbound ticke… Continue reading Transcend integrates with Zendesk to automate privacy requests by orchestrating customer data
On the heels of one of the worst years for third-party security incidents in history, top technology firms are joining together to address the increased importance of transparency between vendors and their customers by forming the Security First Initia… Continue reading Major tech firms launch Security First Initiative to combat third-party data breaches
Talkdesk uses artificial intelligence and machine learning to improve customer service for mid-market and enterprise businesses. Continue reading Talkdesk’s valuation jumps to $10B with Series D for smart contact centers
From ransomware to data breaches, global cybersecurity incidents against organizations, governments, and individuals are on the rise. There have been a multitude of attacks over the past year, from SolarWinds and Kaseya to the Microsoft Exchange attack… Continue reading AppOmni’s platform protects companies against cloud and SaaS breaches
Zoho announced its new Business Intelligence (BI) Platform — an AI-driven data analytics solution empowering businesses to surface precise and actionable insights through self-service data preparation and augmented analytics. Combining newly launched Z… Continue reading Zoho BI Platform empowers businesses with AI-driven analytics and real-time insights
Census, a startup that helps businesses sync their customer data from their data warehouses to their various business tools like Salesforce and Marketo, today announced that it has raised a $16 million Series A round led by Sequoia Capital. Other participants in this round include Andreessen Horowitz, which led the company’s $4.3 million seed round […] Continue reading Census raises $16M Series A to help companies put their data warehouses to work
We’re excited to announce an update to the Extra Crunch Partner Perk from Zendesk. Starting today, annual and two-year Extra Crunch members that are new to Zendesk, and meet their startup qualifications, can now receive six months of free access to Zendesk’s Sales CRM, in addition to Zendesk Support Suite, Zendesk Explore and Zendesk Sunshine. […] Continue reading Extra Crunch Partner Perk: Get 6 months free of Zendesk Support and Sales CRM