Talkdesk’s valuation jumps to $10B with Series D for smart contact centers

Talkdesk uses artificial intelligence and machine learning to improve customer service for mid-market and enterprise businesses. Continue reading Talkdesk’s valuation jumps to $10B with Series D for smart contact centers

Talkdesk launched an app store for enterprise call center customers

 Over the last several years Talkdesk has offered a way for businesses to get a cloud-based call center up and running. Today the company is launching AppConnect, a place where customers can connect with other vendors that provide services adjacen… Continue reading Talkdesk launched an app store for enterprise call center customers