Rationalisez la gestion de projet grâce à des analyses avancées pour le logiciel Jira

La gestion de projets n’est pas une tâche facile, surtout si vous gérez des projets parallèles avec des dépendances entre équipes. En raison d’un manque de visibilité et de la difficulté à obtenir les bonnes mesures en temps voulu, il …
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Streamline project management with advanced analytics for Jira Software

Managing projects isn’t an easy task, particularly if you’re managing parallel projects with inter-team dependencies. Lack of visibility coupled with difficulty in obtaining the right metrics on time can make it nearly impossible for project teams to … Continue reading Streamline project management with advanced analytics for Jira Software

6 ways to use analytics to deliver an exceptional end-user experience: Part 3

Welcome back to the last part of our three-part blog series on how to leverage analytics to deliver an exceptional end-user experience. In the previous blog, we discussed how analytics can help you identify the process-level inefficiencies lurking in … Continue reading 6 ways to use analytics to deliver an exceptional end-user experience: Part 3

6 ways to use analytics to deliver an exceptional end-user experience: Part 2

Welcome to the second part of our three-part blog series on leveraging analytics to deliver an exceptional end-user experience. In the last part, we discussed two key points: how to gauge the effectiveness of your support forms using analytics, …
The … Continue reading 6 ways to use analytics to deliver an exceptional end-user experience: Part 2

6 ways to use analytics to deliver an exceptional end-user experience: Part 2

Welcome to the second part of our three-part blog series on leveraging analytics to deliver an exceptional end-user experience. In the last part, we discussed two key points: how to gauge the effectiveness of your support forms using analytics, …
The … Continue reading 6 ways to use analytics to deliver an exceptional end-user experience: Part 2

6 ways to use analytics to deliver an exceptional end-user experience: Part 1

The rules of customer engagement have changed drastically in the last decade, not only for direct customer-facing roles but also for internal customer-facing roles such as technical service team staff, NOC admins, and more. Organizations across the gl… Continue reading 6 ways to use analytics to deliver an exceptional end-user experience: Part 1

Analíticas: La importancia de medir su trabajo

Las analíticas, la interpretación de los datos y el uso de estos para la generación de estrategias, son elementos fundamentales para las empresas en la actualidad. Se calcula que las analíticas y la inteligencia artificial generarán más de 9,5 billone… Continue reading Analíticas: La importancia de medir su trabajo

Build a resilient cybersecurity framework by transforming your IT team into a security team

More organizations than ever before have shifted to a hybrid work culture to reduce the impact of COVID-19. This unprecedented change has not only given rise to new security challenges, but has also considerably increased the surface area available fo… Continue reading Build a resilient cybersecurity framework by transforming your IT team into a security team