Adobe Marketo Review (2024): Features, Uses, and Pricing

This in-depth review will cover key Marketo features, including automation, analytics, email marketing, and more. Discover use cases and find options for alternatives. Continue reading Adobe Marketo Review (2024): Features, Uses, and Pricing

5 Best Insurance CRM Software for 2024

Discover the best CRM software options for insurance agents in this comprehensive guide. Explore top solutions with essential features, pricing, and pros and cons. Continue reading 5 Best Insurance CRM Software for 2024

Cost of data breaches: The business case for security AI and automation

As Yogi Berra said, “It’s déjà vu all over again.” If the idea of the global average costs of data breaches rising year over year feels like more of the same, that’s because it is. Data protection solutions get better, but so do threat actors. The other broken record is the underuse or misuse of […]

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Cost of a data breach: The industrial sector

Industrial organizations recently received a report card on their performance regarding data breach costs. And there’s plenty of room for improvement. According to the 2024 IBM Cost of a Data Breach (CODB) report, the average total cost of a data breach in the industrial sector was $5.56 million. This reflects an 18% increase for the […]

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Does Cloud IVR Integrate as Quickly as It Deploys?

Cloud IVR can give you access to valuable data through integrations, if you know how to properly install and configure them. We’ll walk you through the process for some of the most popular software types. Continue reading Does Cloud IVR Integrate as Quickly as It Deploys?

5 Types of IVR Testing Tools and When To Use Each

Discover the difference between types of IVR testing tools, ensuring optimal performance and security for your business phone system. Plus, we’ll show you when to DIY or call in the pros. Continue reading 5 Types of IVR Testing Tools and When To Use Each

How to Add an IVR Payment Option and Automate Collections

Looking for a secure way to automate collections? We’ll walk you through the steps of setting up IVR payment options for your business, including necessary software and troubleshooting tips. Continue reading How to Add an IVR Payment Option and Automate Collections

AI expected to improve IT/OT network management

Once a peripheral concern, OT security has become a mandatory focus for organizations worldwide, according to Cisco’s report. The report provides a comprehensive look at the challenges and opportunities as organizations strive to build a secure a… Continue reading AI expected to improve IT/OT network management

16% of organizations experience disruptions due to insufficient AI maturity

While sysadmins recognize AI’s potential, significant gaps in education, cautious organizational adoption, and insufficient AI maturity hinder widespread implementation, leading to mixed results and disruptions in 16% of organizations, according … Continue reading 16% of organizations experience disruptions due to insufficient AI maturity

Cybersecurity ROI: Top metrics and KPIs

In this Help Net Security interview, Karthik Swarnam, Chief Security and Trust Officer at ArmorCode, discusses key metrics and KPIs to measure cybersecurity ROI. Swarnam shares strategies for enhancing ROI through proactive measures and effective commu… Continue reading Cybersecurity ROI: Top metrics and KPIs