Collaborate Disseminate
An Indian national received a prison sentence of 20 years for having created a call center scheme that preyed upon U.S. individuals. On November 30, U.S. District Judge David Hittner handed down a 20-year prison sentence to Hitesh Madhubhai Patel, aka … Continue reading Indian National to Spend 20 Years in Prison for Call Center Scheme
The Times of India reports that police have raided a call center in Noida Sector 63 where hundreds of fraud calls were placed every day to Americans and Canadians resulting in the theft of $50,000 per day.
The scammers had rented four floors of a… Continue reading 126 Arrests: The Emergence of India’s Cyber Crime Detectives Fighting Call Center Scams
Earlier this year we reported that Twilio was going to launch a full contact center solution called Flex on March 12 — lo and behold, today is March 12 and Twilio today announced the launch of Flex at the Enterprise Connect conference in Or… Continue reading Twilio launches Flex, a fully programmable contact center
Police in India located three office buildings packed with hundreds of people posing as IRS officials. Continue reading $15 million fake IRS call center busted by police