6 ways to use analytics to deliver an exceptional end-user experience: Part 1

The rules of customer engagement have changed drastically in the last decade, not only for direct customer-facing roles but also for internal customer-facing roles such as technical service team staff, NOC admins, and more. Organizations across the gl… Continue reading 6 ways to use analytics to deliver an exceptional end-user experience: Part 1

Next Generation Alerts Generally Available in Azure

This post will explain the improvements that Microsoft has made by making the next-generation alert system of Azure generally available.

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