Alert fatigue: A 911 cyber call center that never sleeps

Imagine running a 911 call center where the switchboard is constantly lit up with incoming calls. The initial question, “What’s your emergency, please?” aims to funnel the event to the right responder for triage and assessment. Over the course of your shift, requests could range from soft-spoken “I’m having a heart attack” pleas to “Where’s […]

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How to Reduce Noise and Fix Alert Fatigue in Security Operations [With Examples]

Have you ever noticed trees that are marked with spray paint? Now, I’m no tree spray paint marking expert, but…
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Alert Fatigue: How AI Can Help You Address Your Most Important Alerts

When someone says the word hurricane, I hear the shrill weather-alert warning sound in my head. Having grown up in Florida and now living in North Carolina, I’ve been through many hurricanes and have the routine down — stock up on supplies and hurricane snacks, bring in the patio furniture, fill up the cars with […]

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5 Modern Security Operations Trends That Will Dominate 2021 and Beyond

The turning of the annual calendar was celebrated globally in a way not seen in a generation, but 2021 will…
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To Automate or To Reduce the Noise?

If you follow my blog for a while, you probably noticed that I’m not really active with new content. Most articles are published through the SANS ISC Website but it does not mean I don’t have content to publish. It’s just a question of time like many of us! Recently,

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Miracle cures and dodgy advice for Coronavirus

As the Covid-19 pandemic spreads across the world, fraudsters are preying on the fears of consumers everywhere. Misinformation is spreading like wildfire, and misbranded or unapproved products claiming to have curative effects or to prevent COVID-19 ha… Continue reading Miracle cures and dodgy advice for Coronavirus

How scammers exploit Spring Break in the time of COVID-19

Millions of US students and their families have looked forward to a fun-in-the-sun vacation for months now. However, with the Coronavirus outbreak declared a worldwide pandemic, most have either postponed trips or put them off entirely. The socially re… Continue reading How scammers exploit Spring Break in the time of COVID-19

New Phishing Scam Lures iPhone Owners with Romantic Chat, Gambling, ‘Free’ VPN

Bitdefender this week has detected a new phishing campaign targeting iPhone owners with a range of scams aiming to defraud unsuspecting victims. First things first. If you receive the email pictured below, steer clear! Don’t open if it’s ma… Continue reading New Phishing Scam Lures iPhone Owners with Romantic Chat, Gambling, ‘Free’ VPN