Half of all helpdesk tickets relate to UC&C issues

93% of enterprise-level organizations have increased their use of unified communications and collaboration (UC&C) platforms since the onset of the COVID-19 pandemic, a NETSCOUT research reveals. However, the additional usage and increased performa… Continue reading Half of all helpdesk tickets relate to UC&C issues

Theta Lake introduces free archiving capability for Zoom customers

Theta Lake announced its marketplace integration with Zoom Video Communications, Inc. to include a free version of Theta Lake’s archive, which enables compliance with various regulatory requirements, to Zoom customers. As requirements and challenges fo… Continue reading Theta Lake introduces free archiving capability for Zoom customers

Riverbed adds visibility and reporting capabilities for leading video applications

Riverbed | Aternity announced it added critical visibility and reporting capabilities to its unified visibility solutions, including for popular video and collaboration applications Zoom and Microsoft Teams. Key updates to the Riverbed Unified Net… Continue reading Riverbed adds visibility and reporting capabilities for leading video applications