Category Archives: Talkdesk

Talkdesk’s valuation jumps to $10B with Series D for smart contact centers

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Talkdesk uses artificial intelligence and machine learning to improve customer service for mid-market and enterprise businesses. Continue reading Talkdesk’s valuation jumps to $10B with Series D for smart contact centers→

Talkdesk launched an app store for enterprise call center customers

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 Over the last several years Talkdesk has offered a way for businesses to get a cloud-based call center up and running. Today the company is launching AppConnect, a place where customers can connect with other vendors that provide services adjacen… Continue reading Talkdesk launched an app store for enterprise call center customers→