Collaborate Disseminate
Airbnb’s Global Product Director of Customer and Community Support, and Carta’s Head of Enterprise Relationship Management share how companies should be thinking about customer service. Continue reading ‘The Operators’: Experts from Airbnb and Carta on building and managing your company’s customer support
The subject of the cyber security talent shortage has been over-reported to the extent that no one wants to talk about it anymore. Even more than that, the only solution that really ever gets mentioned is developing more university cyber programs. But … Continue reading Looking for Love in All the Wrong Places – AKA, the Cyber Security Talent Shortage
In the years following the financial crisis, de novo bank activity in the US slowed to a trickle. But as memories fade, the economy expands and the potential of tech-powered financial services marches forward, entrepreneurs have once again been asking the question, “Should I start a bank?” And by bank, I’m not referring to a […] Continue reading Grasshopper’s Judith Erwin leaps into innovation banking
Artificial intelligence has become an increasingly important component of how a lot of technology works; now it’s also being applied to how technologists themselves work. Today, one of the startups building such a tool has raised some capital, Tara.ai, a platform that uses machine learning to help an organization get engineering projects done — from […] Continue reading Tara.ai, which uses machine learning to spec out and manage engineering projects, nabs $10M
Artificial intelligence has become an increasingly important component of how a lot of technology works; now it’s also being applied to how technologists themselves work. Today, one of the startups building such a tool has raised some capital, Tara.ai, a platform that uses machine learning to help an organization get engineering projects done — from […] Continue reading Tara.ai, which uses machine learning to spec out and manage engineering projects, nabs $10M
Many roles inside of startups and tech companies are clear: marketers market, salespeople sell, engineers engineer. Then there are the roles like “product manager” that seem obvious on the surface (product managers “product,” right?) but in reality are very fuzzy roles that can be highly variable across different companies. A few weeks ago, TechCrunch editor […] Continue reading Transitioning from engineering to product with Adobe’s Anjul Bhambhri
Growth Pilots is one of the more exclusive performance marketing agencies in San Francisco, but they know how to help high-growth startups excel at paid marketing. CEO and founder Soso Sazesh credits his personal experiences as an entrepreneur along with his team’s deep understanding of high-growth company needs and challenges as to what sets Growth …
Continue reading “Verified Expert Growth Marketing Agency: Growth Pilots”
Continue reading Verified Expert Growth Marketing Agency: Growth Pilots
Startups are often associated with the benefits and toys provided in their offices. But what if the future of startups was less about physical office space and more about remote-first work… Continue reading How we scaled our startup by being remote first
It’s just over two years since Yext debuted on the New York Stock Exchange, and to mark the occasion, I sat down with co-founder and CEO Howard Lerman for an interview. As Lerman noted, Yext — which allows businesses to manage their profiles and information across a wide variety of online services — actually presented […] Continue reading CEO Howard Lerman on building a public company and the future of Yext
LinkedIn, the social networking platform for the working world that’s now owned by Microsoft, has leveraged its role as a repository for people’s work profiles into making itself a job hunting and recruitment powerhouse. The company today has amassed more than 20 million job listings — up from a mere 300,000 five years ago — […] Continue reading LinkedIn integrates and updates jobs and hiring platforms, hits 20M job postings