‘The Operators’: Experts from Airbnb and Carta on building and managing your company’s customer support

Airbnb’s Global Product Director of Customer and Community Support, and Carta’s Head of Enterprise Relationship Management share how companies should be thinking about customer service. Continue reading ‘The Operators’: Experts from Airbnb and Carta on building and managing your company’s customer support

Monday.com raises $150M more, now at $1.9B valuation, for workplace collaboration tools

Workplace collaboration platforms have become a crucial cornerstone of the modern office: workers’ lives are guided by software and what we do on our computers, and collaboration tools provide a way for us to let each other know what we’re working on, and how we’re doing it, in a format that’s (at best) easy to […] Continue reading Monday.com raises $150M more, now at $1.9B valuation, for workplace collaboration tools

WeWork acquires Waltz, an app that lets users access different spaces with a single credential

WeWork announced today that it will acquire Waltz, a building access and security management startup, for an undisclosed amount. Waltz’s smartphone app and reader allows users to enter different properties with a single credential and will make it easier for WeWork’s enterprise clients, such as GE Healthcare and Microsoft, to manage their employees’ on-demand memberships […] Continue reading WeWork acquires Waltz, an app that lets users access different spaces with a single credential

VCs bet $12M on Troops, a Slackbot for sales teams

Troops helps sales teams communicate via Slack. Continue reading VCs bet $12M on Troops, a Slackbot for sales teams

Market map: the 200+ innovative startups transforming affordable housing

How founders are taking on housing costs worldwide. Continue reading Market map: the 200+ innovative startups transforming affordable housing

Managed By Q launches a new task management feature for office managers

Managed By Q, the office management platform recently acquired by WeWork, has today announced the launch of Task Management. The feature comes to Managed By Q by way of Hivy, a startup acquired by MBQ back in 2017, that focuses on connecting a company’s employees to the office manager that handles their requests. Pre-Hivy, collecting […] Continue reading Managed By Q launches a new task management feature for office managers

WeWork acquires Managed By Q

Managed By Q, the office management platform based out of New York, has today been acquired by The We Company, formerly known as WeWork. Financial terms were not disclosed. The WSJ reports that it was a cash and stock deal. Managed By Q, which has 500 employees, will remain as a wholly owned separate entity […] Continue reading WeWork acquires Managed By Q

Proxy raises $13.6M to unlock anything with Bluetooth identity

You know how kings used to have trumpeters heralding their arrival wherever they went? Proxy wants to do that with Bluetooth. The startup lets you instantly unlock office doors and reserve meeting rooms using Bluetooth Low Energy signal. You never even have to pull out your phone or open an app. But Proxy is gearing […] Continue reading Proxy raises $13.6M to unlock anything with Bluetooth identity