Category Archives: service

Microsoft snatches HP CRM and service business from rivals Salesforce and Oracle

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HP printer In what has to be characterized as huge win for Microsoft, it announced this morning it had secured a 6-year deal with HP, Inc to run Microsoft Dynamics customer relationship management (CRM) and service software. What’s more, it grabbed this deal at the expense of its rivals. HP, Inc. had been a Salesforce CRM customer, while Oracle had been its service software provider. It’s… Read More Continue reading Microsoft snatches HP CRM and service business from rivals Salesforce and Oracle→

Microsoft Azure adds ability to calculate cost of Azure Government Services

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The Azure Pricing Calculator is a great tool for estimating what cloud services from Microsoft might cost your company. These costs are broken down into regions based on where Azure services are provided and vary depending on the service you are look… Continue reading Microsoft Azure adds ability to calculate cost of Azure Government Services→

Obsolescence as a Service

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Yet another Internet of Things service has left its customers in the lurch. IoT devices (mostly lightbulbs) made by Greenwave Systems stopped talking to the outside world on July 1. More specifically, the server to which they all connected (ahem, “the cloud”) has been turned off, which rules out using the bulbs with Internet-based services like IFTTT, which was a major selling point of the Things in the first place.

It’s not the first time we’ve seen IoT companies renege on their promises to provide service, and it’s surely not going to be the last. We’re preaching to the choir …read more

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