Category Archives: Salesforce

Leveraging an AI-powered Salesforce CRM Will Require Better Data Management

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APAC IT leaders will need to be pragmatic about data management, budgets and roadmaps to deliver AI-powered CRM, says Rimini Street. Continue reading Leveraging an AI-powered Salesforce CRM Will Require Better Data Management→

Salesforce Rolls Out Customization Tool for Einstein Copilot Generative AI Assistant

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Plus, at the Trailblazer TDX 2024 conference, Salesforce introduced the Slack Developer Program and showed research into AI adoption and IT. Continue reading Salesforce Rolls Out Customization Tool for Einstein Copilot Generative AI Assistant→

Salesforce World Tour Offers Hard-Won Lessons From Complex Australian Digital Transformations

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Have a clear guiding vision, focus on the end customer and be ready to pivot mid-project are some of the learnings offered by Salesforce customers at the vendor’s recent World Tour in Sydney, Australia. Continue reading Salesforce World Tour Offers Hard-Won Lessons From Complex Australian Digital Transformations→

6 Best CRMs for Small Business in 2024

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Find the perfect CRM for your small business in our detailed review. Explore features, pricing and more. Continue reading 6 Best CRMs for Small Business in 2024→

Inside the strategy of Salesforce’s new Chief Trust Officer

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Recently, Salesforce named Brad Arkin, previously Chief Security & Trust Officer at Cisco, the company’s new Chief Trust Officer. This was the perfect opportunity to find out more about his plans. In this Help Net Security interview, Arkin discuss… Continue reading Inside the strategy of Salesforce’s new Chief Trust Officer→

NIST Establishes AI Safety Consortium

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The mixed public and private consortium will focus on safety, standards and skills-building for AI generally and generative AI in particular. Continue reading NIST Establishes AI Safety Consortium→

7 Best Enterprise CRM Systems For Your Business in 2024

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Explore the top enterprise CRM solutions with a comparison of key features, pros and cons, and pricing to help you choose the ideal solution for your business. Continue reading 7 Best Enterprise CRM Systems For Your Business in 2024→

Salesforce’s Einstein Copilot AI Will Soon Analyze Unstructured Data

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At the Salesforce World Tour New York 2023 event, Salesforce expanded on its Apple partnerships. Continue reading Salesforce’s Einstein Copilot AI Will Soon Analyze Unstructured Data→