Twilio launches Flex, a fully programmable contact center

 Earlier this year we reported that Twilio was going to launch a full contact center solution called Flex on March 12 — lo and behold, today is March 12 and Twilio today announced the launch of Flex at the Enterprise Connect conference in Or… Continue reading Twilio launches Flex, a fully programmable contact center

Twilio launches Flex, a fully programmable contact center

Earlier this year we reported that Twilio was going to launch a full contact center solution called Flex on March 12 — lo and behold, today is March 12 and Twilio today announced the launch of Flex at the Enterprise Connect conference in Orlando…. Continue reading Twilio launches Flex, a fully programmable contact center

FLEX Pager Protocol in Depth

We love pager hacks. One of our earliest head-slappers was completely reverse-engineering a restaurant pager’s protocol, only to find out that it was industry-standard POCSAG. Doh!

[Jelmer] apparently scratches the same itch, but in the Netherlands where the FLEX protocol is more common. In addition to walking us through all of the details of the FLEX system, he bought a FLEX pager, gutted it, and soldered on an ATMega328 board and an ESP8266. The former does the FLEX decoding, and the latter posts whatever it hears on his local network.

These days, we’re sure that you could do the same …read more

Continue reading FLEX Pager Protocol in Depth

The top 7 startups from Y Combinator S16 Demo Day 1

top-7-yc-demo-day In-flight VR entertainment and security guard drones were amongst our favorites from the 44 startups that launched at Y Combinator’s Summer 2016 Demo Day 1. After querying investors and our writers, here are TechCrunch’s picks for the 7 most promising companies from the first half of the batch, plus an honorable mention. Check back later for all the startups and our picks from… Read More Continue reading The top 7 startups from Y Combinator S16 Demo Day 1