Internet service providers fail to disclose to consumers how they use sensitive data, obscure privacy practices and making it difficult to opt-out of collection, according to a study released Thursday by the Federal Trade Commission. The study signals that telecommunications companies may not escape the agency’s efforts to establish consumer privacy protections, even as platforms like Facebook and Google dominate the conversation. “While several ISPs in our study tell consumers they will not sell their data, they fail to reveal to consumers the myriad of ways that their data can be used, transferred, or monetized outside of selling it, often burying such disclosures in the fine print of their privacy policies,” the report concludes. The report, which the agency ordered in 2019, looked at six of the largest ISPs — AT&T Mobility, Cellco Partnership (Verizon Wireless), Charter Communications Operating, Comcast (Xfinity), T-Mobile US, and Google Fiber — covering 98% of […]
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