Salesforce is acquiring ClickSoftware for $1.35B

Another day, another Salesforce acquisition. Just days after closing the hefty $15.7 billion Tableau deal, the company opened its wallet again, this time announcing it has bought field service software company ClickSoftware for a tidy $1.35 billion. This one is designed to beef up the company’s field service offering under the Service Cloud umbrella. In […] Continue reading Salesforce is acquiring ClickSoftware for $1.35B

Salesforce takes on ServiceMax, Microsoft and Oracle with new field service product

Young repair man fixing refrigerator. Salesforce has its fingers in many pies when it comes to tracking customers, customer service and marketing, but until now it left field service to third parties like ServiceMax. That changed today when the cloud giant announced a new field service product they have dubbed Field Service Lightning. Salesforce licensed parts of their new solution from ClickSoftware for hard bits… Read More Continue reading Salesforce takes on ServiceMax, Microsoft and Oracle with new field service product