Collaborate Disseminate
The promise of chat bots on platforms like Facebook Messenger is clear, but it may be a while before we figure out what does and doesn’t work. Continue reading Why The First Wave of Chat Bots Are a Bit of a Mess
No sooner had Facebook announced it was opening up Messenger for developers to build bots, when two players with an eye on sales and service in the enterprise — Salesforce and Zendesk — announced new products to manage Messenger traffic on their respective platforms.
Salesforce announced Salesforce Messenger, a way for customers to communicate directly with brands through the… Read More Continue reading Salesforce and Zendesk want to help brands manage Facebook Messenger traffic
Facebook used its f8 developer conference to lay out its vision for Messenger. Continue reading Facebook Messenger Is the New Facebook