What Is Social CRM? A Comprehensive Guide
Discover the benefits of social CRM and how it enhances customer relationships. Learn how crm software can improve social media strategy. Continue reading What Is Social CRM? A Comprehensive Guide
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Discover the benefits of social CRM and how it enhances customer relationships. Learn how crm software can improve social media strategy. Continue reading What Is Social CRM? A Comprehensive Guide
Over the last several years, social media has become a critical and central way for businesses to communicate, and market to, their customers. Now, one of the startups that helped spearhead this trend has raised a round of growth funding to expand its horizons. Hootsuite, the Vacouver-based social media management company that counts some 16 […] Continue reading Hootsuite nabs $50M in growth capital for its social media management platform, passes 16M customers
Falcon.io, a startup out of Denmark that helps businesses manage their presence across social media and messaging platforms, has acquired a competitor in a wider trend of consolidation in the market for such services. It is buying Komfo from cust… Continue reading Falcon.io buys Komfo from Sitecore as social media management consolidates
New York marketing tech firm Sprinklr has acquired Portland-based LittleBird, according to Sprinklr founder and CEO Ragy Thomas. LittleBird was founded in 2011 to help researchers quickly find the top experts and influencers on any given subject … Continue reading Sprinklr acquires LittleBird, a tool for finding experts on anything via Twitter
Facebook, Instagram, Twitter, VK, Google’s Picasa and Youtube were handing over user data access to a Chicago-based Startup — the developer of a social media monitoring tool — which then sold this data to law enforcement agencies for surveillance purposes, the ACLU disclosed Tuesday.
Government records obtained by the American Civil Liberties Union (ACLU) revealed that the big technology