Sprinklr raises $200M on $2.7B valuation three years after last investment

Sprinklr has been busy the last few years acquiring a dozen companies, then rewriting their code base and incorporating them into the company’s customer experience platform. Today, the late-stage startup went back to the fund raising well for the first time in three years, and it was a doozy, raising $200 million on a $2.7 […] Continue reading Sprinklr raises $200M on $2.7B valuation three years after last investment

T2D3 Software Update: Embracing the Founder to CEO (F2C) Journey

It’s been four years since TechCrunch published my blog post The SaaS Adventure, which introduced the concept of a “T2D3” roadmap to help SaaS companies scale — and, as an aside, explored how well my mom understood my job as an “adventure capitalist.” The piece detailed seven distinct stages that enterprise cloud startups must navigate to achieve $100 million in annualized revenue. Specifically, the post encouraged companies to “triple, triple, double, double, double” their revenue as they hit certain milestones. Continue reading T2D3 Software Update: Embracing the Founder to CEO (F2C) Journey

Sprinklr hires former fed CIO Vivek Kundra as COO

Sprinklr, the unicorn startup best known for helping customers interpret social signals has been moving into the broader customer experience market in the last year. Today it announced is was hiring a heavy hitter as Chief Operating Officer, bringing in former federal CIO and Salesforce executive Vivek Kundra. He began working at his new position […] Continue reading Sprinklr hires former fed CIO Vivek Kundra as COO

Sprinklr acquires LittleBird, a tool for finding experts on anything via Twitter

 New York marketing tech firm Sprinklr has acquired Portland-based LittleBird, according to Sprinklr founder and CEO Ragy Thomas. LittleBird was founded in 2011 to help researchers quickly find the top experts and influencers on any given subject … Continue reading Sprinklr acquires LittleBird, a tool for finding experts on anything via Twitter