Enabling Retail Deals and Repelling the “Steals”

Retailers, shoppers and threat actors alike are preparing for the big day: Amazon Prime Day, when there are retail sales opportunities to be had as retailers run their own sale event to compete with, or leverage the public visibility of the day. There … Continue reading Enabling Retail Deals and Repelling the “Steals”

How This Cool Sneakerhead Mom Beat the Bots

If you grew up in the 80s like I did, you probably remember watching Michael Jordan dominate the basketball court for the Chicago Bulls. I spent many evenings with my family watching him fly high through the air, hanging from the rim and winning countl… Continue reading How This Cool Sneakerhead Mom Beat the Bots

When “Good Enough” Bot Protection Negatively Impacts the Bottom Line

Lending support to the business impact of bots we discussed in a webinar a few weeks ago, Google has released the results of a survey performed by Forrester, further quantifying the true impact malicious bots have on an organization. Driven by a global… Continue reading When “Good Enough” Bot Protection Negatively Impacts the Bottom Line

Reality Check: Automated Shopping Bots are a Business Problem

Last week, I had the pleasure of participating in a webinar on automated shopping bots with Sandy Carielli, Security and Risk Analyst at Forrester Research. The webinar highlighted two things for me: automated shopping bots are a complex problem and th… Continue reading Reality Check: Automated Shopping Bots are a Business Problem

Technology & Collaboration: The Winning Formula to Defeat Shopping Bots

As an innovator, software is always the first thing I think about when addressing a problem. But, in a recent blog about shopping bots and the holiday season, Sandy Carielli at Forrester reminded me that you’ve got to think about holistic solutions – c… Continue reading Technology & Collaboration: The Winning Formula to Defeat Shopping Bots

Bot-as-a-Service: The Consumerization of Botting

We are fast approaching the end of 2020. A year that was different in many ways due to the COVID-19 pandemic, and the impacts on retail were no exception. There has been widespread coverage of retail strategies to survive as physical stores remain clos… Continue reading Bot-as-a-Service: The Consumerization of Botting