Qualtrics Is Betting AI Will Change the Game in the Customer Experience Software Market in 2024

Qualtrics is adding a new menu of AI features that ingest huge amounts of customer data to create insights for global customers seeking to better manage customer experiences. Continue reading Qualtrics Is Betting AI Will Change the Game in the Customer Experience Software Market in 2024

8 Best HR Analytics Tools & Software for Your Business in 2023

HR analytics software provides businesses with information to improve employee retention, recruitment and training.
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Nexthink collaborates with Qualtrics to improve employee experience in hybrid work environments

Nexthink announced a partnership with Qualtrics that will provide a premier digital employee experience to joint customers. This collaboration brings together both operational data (O-Data) from Nexthink and employee experience data (X-Data) from Qualt… Continue reading Nexthink collaborates with Qualtrics to improve employee experience in hybrid work environments

Qualtrics helps orgs use employee feedback to enhance productivity, innovation, and growth

Qualtrics launched Experience Design for Hybrid Work and Workplaces to help organizations use employee feedback to create new work experiences that enhance productivity, innovation, and growth in the new world of work. Built on Qualtrics EmployeeXM, th… Continue reading Qualtrics helps orgs use employee feedback to enhance productivity, innovation, and growth

4 proven approaches to CX strategy that make customers feel loved

CX can’t be thought of as a special project or the responsibility of a single function, such as user research. It needs to be a way of life. Continue reading 4 proven approaches to CX strategy that make customers feel loved

Qualtrics CEO Ryan Smith is buying majority stake in the Utah Jazz for $1.6B

The Utah Jazz, an NBA basketball team based in Salt Lake City, announced today that Qualitrics CEO and co-founder Ryan Smith was buying a majority stake in the team along other properties. ESPN is reporting the deal is worth $1.6 billion. Smith can afford it. He sold Qualtrics, which is based in Provo, Utah, in […] Continue reading Qualtrics CEO Ryan Smith is buying majority stake in the Utah Jazz for $1.6B

SAP decision to spin out Qualtrics 20 months after spending $8B surprises industry watchers

When SAP announced it was spinning out Qualtrics on Sunday, a company it bought less than two years ago for an eye-popping $8 billion, it was enough to make your head spin. At the time, then CEO Bill McDermott saw it as a way to bridge the company’s core operational with customer data, while acquiring […] Continue reading SAP decision to spin out Qualtrics 20 months after spending $8B surprises industry watchers