Collaborate Disseminate
If you provide customer service over the phone, you need an IVR system. Discover why a hosted IVR can save time, cut costs, and boost efficiency for your business. Continue reading 9 Reasons a Hosted IVR Beats Managing Your Own System
From scheduling to bill payment, discover how visual IVR boosts efficiency and increases satisfaction with customer service. Continue reading Can Visual IVR Really Help Callers? 5 Ideal Use Cases
Discover how to safeguard IVR banking from hackers and implement secure authentication methods for customer protection. Find out how these digital alternatives benefit both customers and agents. Continue reading How to Offer Secure IVR Banking and Authenticate Callers
Looking for a secure way to automate collections? We’ll walk you through the steps of setting up IVR payment options for your business, including necessary software and troubleshooting tips. Continue reading How to Add an IVR Payment Option and Automate Collections
The FCC and most consumers are getting annoyed of “illegitimate” automated calling systems from calling. Most automated calling systems are hiding behind a spoofed caller ID, and blocking the number is not possible. Consumers that are reall… Continue reading IVR – A Response to Automated Calling