Salesforce and Zendesk want to help brands manage Facebook Messenger traffic
No sooner had Facebook announced it was opening up Messenger for developers to build bots, when two players with an eye on sales and service in the enterprise — Salesforce and Zendesk — announced new products to manage Messenger traffic on their respective platforms.
Salesforce announced Salesforce Messenger, a way for customers to communicate directly with brands through the… Read More Continue reading Salesforce and Zendesk want to help brands manage Facebook Messenger traffic