Firefox Update Patches Exploited Vulnerability
Investigation of the use-after-free flaw is ongoing, but organizations and individual users can update Firefox now for a fix. Continue reading Firefox Update Patches Exploited Vulnerability
Category Archives: CXO
The Latest Call Center IVR Upgrades Are Slashing Wait Times
Discover some of the newest call center IVR features plus how they impact agents, customers, and your average wait time. Continue reading The Latest Call Center IVR Upgrades Are Slashing Wait Times
8 Simple Call Center Best Practices That Require $0 Spend
Find efficiencies by ensuring agents and managers are following call center best practices. It costs nothing, and the gains can be tremendous. Continue reading 8 Simple Call Center Best Practices That Require $0 Spend
How to Detect Call Avoidance Without Micromanaging
Dealing with an employee who avoids phone calls can be uncomfortable. Learn how to recognize and stop call avoidance early on. Continue reading How to Detect Call Avoidance Without Micromanaging
11 Marketing Budget Templates That Cost Nothing
Discover the best free marketing budget templates for Smartsheet, monday.com, ClickUp, Google Sheets, and Excel. Continue reading 11 Marketing Budget Templates That Cost Nothing
Dovetail CEO Advocates for a Balanced Approach to AI Innovation, Regulation
Enterprises are demanding “human in the loop” safeguards due to a lack of trust in AI. Continue reading Dovetail CEO Advocates for a Balanced Approach to AI Innovation, Regulation
An Outbound Dialer Will Help You Win the Numbers Game
Discover how an outbound dialer can help you reach more prospects and win the numbers game with effective dialing strategies. Continue reading An Outbound Dialer Will Help You Win the Numbers Game
IVR Pricing Is Erratic, But it Can Work in Your Favor
IVR pricing gets more complex as your needs get more advanced. Here’s how to avoid being blindsided by rising IVR costs. Continue reading IVR Pricing Is Erratic, But it Can Work in Your Favor
7 Free Editorial Calendar Templates You Can Use Right Now
Check out the best editorial calendar templates for monday.com, Notion, Airtable, ClickUp, Airtable, and more. Continue reading 7 Free Editorial Calendar Templates You Can Use Right Now
Setting Up Your Network Security? Avoid These 4 Mistakes
Learn how to execute the fundamentals, harden your defenses, and protect your business’s network security with no high-tech software. Continue reading Setting Up Your Network Security? Avoid These 4 Mistakes