Analytical CRM: Features, Benefits, and Business Impact

Discover the benefits of analytical CRM for business growth. Analyze customer data to enhance strategies and improve relationships. Continue reading Analytical CRM: Features, Benefits, and Business Impact

How to Create Effective CRM Strategy in 8 Steps

Learn how to create an effective CRM strategy in 8 easy steps to boost customer relationships, streamline processes, and drive growth. Continue reading How to Create Effective CRM Strategy in 8 Steps

How hackers stole the personal data of 37 million T-Mobile customers

The criminals took advantage of an API to grab personal details such as customer names, billing addresses, email addresses, phone numbers, dates of birth, and T-Mobile account numbers.
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Small Business Cybersecurity: What Will Be Different in 2022?

Every year, new tips come out about small business cybersecurity. But the advice for 2022 isn’t all that different from previous years.  For instance, the U.S. Small Business Administration (SBA) talks about phishing, viruses, ransomware, strong passwords and protecting confidential information this year. Their tips on staying safe are an excellent resource that businesses should […]

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Roundup: Customer Data and Retail Security in the News

More people are shopping online than ever before due to the pandemic. Therefore, businesses had to take extra steps to protect customer data, combat fraud and implement the latest in online safety. In 2020, e-commerce retail sales jumped from 16% to 19%, according to data from United Nations trade and development experts from UNCTAD.  In the […]

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What’s Behind the Leaks of Customer Data From Retailer Databases?

Retail data breaches involving customer data happen often today. However, they tend to be smaller insize than health care, finance or government breaches. So, the general public notices them less. Yet, they happen more often than realized. Why? And how can you defend against them?  Human Error in Customer Data Theft All types of retail […]

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Is It Ethical To Buy Breached Data?

Research that’s done on malicious breaches of data presents a unique conundrum for the security professionals who are doing the investigating: should access to sets of breached raw data become available to public users and, if so, how? In light … Continue reading Is It Ethical To Buy Breached Data?

Getting Started With Cloud Data Protection

Warning: Businesses can get addicted to the cloud. It might start with a small experiment; just one application and no critical data. Next, scattered employees start messing around in the cloud, shadow IT-style. In the end, all your data has gone clou… Continue reading Getting Started With Cloud Data Protection