Category Archives: conversational intelligence

ZoomInfo drops $575M on Chorus.ai as AI shakes up the sales market

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ZoomInfo announced this morning it intends to acquire conversational sales intelligence tool Chorus.AI for $575 million. Shares of ZoomInfo are unchanged in pre-market trading following the news, per Yahoo Finance data. Sales intelligence, Chorus’s market, is a hot space that uses AI to “listen” to sales conversations to help improve interactions between salespeople and customers. […] Continue reading ZoomInfo drops $575M on Chorus.ai as AI shakes up the sales market→

Invoca acquires DialogTech for $100M to expand its conversational intelligence tools

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On the heels of expanding its marketing call analytics platform last year to provide more insights to help those in sales, e-commerce and customer experience, Invoca is making its first acquisition to widen the net of companies that it targets. The company has acquired DialogTech, a startup that builds tools for marketers to analyze inbound […] Continue reading Invoca acquires DialogTech for $100M to expand its conversational intelligence tools→