Salesforce Communities update shoots for simplification and personalization
As companies try to move to more of a self-service type of approach to customer service, online forums become more important than ever to help users find the right answers quickly, whether troubleshooting a problem or making a buying decision. Today, Salesforce released an update to its Community Cloud service that makes it easier for community managers update pages and put the right… Read More Continue reading Salesforce Communities update shoots for simplification and personalization