Cognigy and Black Box partnership to accelerate deployment of conversational AI

Cognigy has entered into a strategic reseller partnership with Black Box. By combining Cognigy’s conversational AI-based technology with Black Box’s comprehensive CX solution practice, including a global network of CX professionals, the com… Continue reading Cognigy and Black Box partnership to accelerate deployment of conversational AI

Cognigy raises $44M to scale its enterprise-focused conversational AI platform

Artificial intelligence is becoming an increasingly common part of how customer service works — a trend that was accelerated in this past year as so many other services went virtual and digital — and today a startup that has built a set of low-code tools to help enterprises integrate more AI into their customer service […] Continue reading Cognigy raises $44M to scale its enterprise-focused conversational AI platform