Category Archives: chat

WhatsApp Discloses 6 Bugs via Dedicated Security Site

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The company committed to more transparency about app flaws, with an advisory page aimed at keeping the community better informed of security vulnerabilities. Continue reading WhatsApp Discloses 6 Bugs via Dedicated Security Site→

Facebook’s new Tuned chat app lets couples keep their mush private

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If you’re OK with Facebook getting your phone number and storing your love notes, photos, shared daily diary and more, then Tune away, baes. Continue reading Facebook’s new Tuned chat app lets couples keep their mush private→

Google stops indexing WhatsApp chats; other search engines still at it

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Private chat invites aren’t meant to be unfindable, Facebook says, though a snippet of code eventually shielded them from Google indexing. Continue reading Google stops indexing WhatsApp chats; other search engines still at it→

Facebook Messenger will get desktop apps, co-watching, emoji status

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To win chat, Facebook Messenger must be as accessible as SMS, yet more entertaining than Snapchat. Today, Messenger pushes on both fronts with a series of announcements at Facebook’s F8 conference, including that it will launch Mac and PC desktop apps, a faster and smaller mobile app, simultaneous video co-watching and a revamped Friends tab, […] Continue reading Facebook Messenger will get desktop apps, co-watching, emoji status→

Salesforce update brings AI and Quip to customer service chat experience

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When Salesforce introduced Einstein, its artificial intelligence platform in 2016, it was laying the ground work for artificial intelligence underpinnings across the platform. Since then the company has introduced a variety of AI enhancements to the Salesforce product family. Today, customer service got some AI updates. The goal of any customer service interaction is to […] Continue reading Salesforce update brings AI and Quip to customer service chat experience→