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Mitel CX 2.0 introduces new AI capabilities, virtual agents, and hybrid cloud options to streamline customer support.
The post How Mitel Is Applying AI to Modernize Customer Experience appeared first on TechRepublic.
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A new red-team analysis reveals how leading Chinese open-source AI models stack up on safety, performance, and jailbreak resistance.
The post The Chinese AI Surge: One Model Just Matched (or Beat) Claude and GPT in Safety Tests appeared first on TechRe… Continue reading The Chinese AI Surge: One Model Just Matched (or Beat) Claude and GPT in Safety Tests
Cisco and Nvidia are reinventing the data center for the AI era with new hardware, shared blueprints, and a vision for faster, smarter AI infrastructure.
The post Cisco and Nvidia Reimagine the Data Center for the AI Era appeared first on TechRepublic.
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The business value of the network has never been higher, and this is driven by digital transformation as borne out businesses accelerating their digital initiatives by as much as seven years due to the pandemic. This is had a profound impact on the … Continue reading 5 steps for modernizing enterprise networks
Digital initiatives come in many flavors and vary widely, but they do have one thing in common and that’s data. That’s why the need to easily manage, analyze, and find key insights—and those “a-ha” moments—from data is critical to achieving and main… Continue reading How DMaaS eliminates data silos and 4 tips for choosing a provider
Businesses considering the secure access service edge (SASE) model need to understand that there are numerous ways to implement it that can be tailored to their future needs and the realities of their legacy networks.As defined by Gartner, which coi… Continue reading How to tailor SASE to your enterprise
The COVID-19 pandemic has raged on now for several months with the majority of employees having shifted to working from home. Even with cases rising in some parts of the country, many business leaders are starting to think about bringing employees bac… Continue reading 3 factors for implementing contact tracing in the workplace
Before the coronavirus hit, consumer expectations were already changing and creating challenges in the retail industry. And CIOs, who historically had little to do with developing new customer experiences, were increasingly being tasked with driving in… Continue reading How AI is transforming retail
Digital innovation is disrupting businesses. Data and applications are at the hub of new business models, and data needs to travel across the extended network at increasingly high speeds without interruption. To make this possible, organizations are… Continue reading As networks evolve enterprises need to rethink security
Digital innovation is disrupting businesses. Data and applications are at the hub of new business models, and data needs to travel across the extended network at increasingly high speeds without interruption. To make this possible, organizations are… Continue reading As the networks evolve enterprises need to rethink network security