Author Archives: Ron Miller

Salesforce, Apple partnership begins to come to life

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Last year at Dreamforce, Salesforce’s enormous annual customer conference, Apple and Salesforce announced the beginnings of a partnership where the two organizations would work together to enhance Salesforce products running on Apple devices. Today, as this year’s Dreamforce conference begins, the companies announced the fruits of that labor with general availability of two new tools […] Continue reading Salesforce, Apple partnership begins to come to life→

Salesforce, Apple partnership begins to come to life

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Last year at Dreamforce, Salesforce’s enormous annual customer conference, Apple and Salesforce announced the beginnings of a partnership where the two organizations would work together to enhance Salesforce products running on Apple devices. Today, as this year’s Dreamforce conference begins, the companies announced the fruits of that labor with general availability of two new tools […] Continue reading Salesforce, Apple partnership begins to come to life→

Why Salesforce is moving Marketing Cloud to Microsoft Azure

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When Salesforce announced this week that it was moving Marketing Cloud to Microsoft Azure, it was easy to see this as another case of wacky enterprise partnerships. But there had to be sound business reasons why the partnership came together, rather than going with AWS or Google Cloud Platform, both of which are also Salesforce […] Continue reading Why Salesforce is moving Marketing Cloud to Microsoft Azure→

AWS confirms reports it will challenge JEDI contract award to Microsoft

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Surely just about everyone was surprised when the Department of Defense named Microsoft as the winner of the decade long, $10 billion JEDI cloud contract last month, none more so than Amazon, the company everyone assumed all along would be the winner. Today the company confirmed earlier reports that it was challenging the contract award […] Continue reading AWS confirms reports it will challenge JEDI contract award to Microsoft→

Adobe announces GA of customer data platform

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The customer data platform (CDP) is the newest tool in the customer experience arsenal as big companies try to help customers deal with data coming from multiple channels. Today, Adobe announced the general availability of its CDP. The CDP is a like a central data warehouse for all the information you have on a single […] Continue reading Adobe announces GA of customer data platform→

Salesforce announces it’s moving Marketing Cloud to Microsoft Azure

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In the world of enterprise software, there are often strange bedfellows. Just yesterday, Salesforce announced a significant partnership with AWS around the Cloud Information Model. This morning, it announced it was moving its Marketing Cloud to Microsoft Azure. That’s the way that enterprise partnerships shimmy and shake sometimes. The companies also announced they were partnering […] Continue reading Salesforce announces it’s moving Marketing Cloud to Microsoft Azure→

Moveworks snags $75M Series B to resolve help desk tickets with AI

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Moveworks, a startup using AI to help resolve Help Desk tickets in an automated fashion, announced a $75 million Series B investment today. The round was led by Iconiq Capital, Kleiner Perkins and Sapphire Ventures. Existing investors Lightspeed Venture Partners, Bain Capital Ventures, and Comerica Bank also participated. The round also included a personal investment […] Continue reading Moveworks snags $75M Series B to resolve help desk tickets with AI→

AWS, Salesforce join forces with Linux Foundation on Cloud Information Model

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Last year, Adobe, SAP and Microsoft came together and formed the Open Data Initiative. Not to be outdone, this week, AWS, Salesforce and Genesys, in partnership with The Linux Foundation, announced the Cloud Information Model. The two competing data models have a lot in common. They are both about bringing together data and applying a […] Continue reading AWS, Salesforce join forces with Linux Foundation on Cloud Information Model→

Freshworks raises $150M Series H on $3.5B valuation

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Freshworks, a company that makes a variety of business software tools from CRM to help desk software, announced a $150 million Series H investment today from Sequoia Capital, CapitalG (formerly Google Capital) and Accel on a hefty $3.5 billion valuation. The late-stage startup has raised almost $400 million, according to Crunchbase data. The company has […] Continue reading Freshworks raises $150M Series H on $3.5B valuation→

Salesforce Ventures invested $300M in Automattic while Salesforce was building a CMS

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In September, Salesforce Ventures, the venture of arm of Salesforce, announced a hefty $300 million investment in Automattic, the company behind WordPress, the ubiquitous content management system (CMS). At the same time, the company was putting the finishing touches on Salesforce CMS, an in-house project it released last week. The question is, why did it […] Continue reading Salesforce Ventures invested $300M in Automattic while Salesforce was building a CMS→