ServiceNow teams with Workplace by Facebook on service chatbot
One of the great things about enterprise chat applications beyond giving employees a common channel to communicate, is the ability to integrate with other enterprise applications. Today, Workplace, Facebook’s enterprise collaboration and communication application, and ServiceNow announced a new chatbot to make it easier for employees to navigate a company’s help desks inside Workplace Chat. […] Continue reading ServiceNow teams with Workplace by Facebook on service chatbot
It’s been once year since Workplace, Facebook’s social network designed specifically for businesses and other organizations, came out of beta to take on the likes of Slack, Atlassian, Microsoft and others in the world of enterprise collaboration. Now, with 30,000 organizations using Workplace across some 1 million groups (more than double the figures Facebook published April)…
Workplace — Facebook’s bid to take on the Slack, Microsoft and the rest of the players in the market of business chat and collaboration — is getting a big push today by way of a significant customer win. The company has signed on Walmart, the retailing giant and the world’s biggest employer with 2.2 million employees on its books. Walmart is rolling out Workplace to…
Workplace by Facebook officially launched six weeks ago and director Julien Codorniou came onstage at Disrupt London today to talk about how the platform is responding to and building features to reduce interruption at work. Workplace is both a desktop and mobile app much like Facebook, but for your colleagues to socialize and communicate. The platform sports the same features as its friends…