Facebook got humans to listen in on some Messenger voice chats

Facebook says it’s paused the practice of collecting voice clips and sending them to employees to transcribe and analyze. Continue reading Facebook got humans to listen in on some Messenger voice chats

Cisco open sources MindMeld conversational AI platform

Cisco announced today that it was open sourcing the MindMeld conversation AI platform, making it available to anyone who wants to use it under the Apache 2.0 license. MindMeld is the conversational AI company that Cisco bought in 2017. The company put the technology to use in Cisco Spark Assistant later that year to help […] Continue reading Cisco open sources MindMeld conversational AI platform

This Cardboard Box Can Tell You What It Sees

It wasn’t that long ago that talking to computers was the preserve of movies and science fiction. Slowly, voice recognition improved, and these days it’s getting to be pretty usable. The technology has moved beyond basic keywords, and can now parse sentences in natural language. [Liz Meyers] has been working …read more

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Gong.io nabs $40M investment to enhance CRM with voice recognition

With traditional CRM tools, sales people add basic details about the companies to the database, then a few notes about their interactions. AI has helped automate some of that, but Gong.io wants to take it even further using voice recognition to capture every word of every interaction. Today, it got a $40M Series B investment. […] Continue reading Gong.io nabs $40M investment to enhance CRM with voice recognition

Control Anything With A Chat Bot

In the world of Internet of Things, it’s easy enough to get something connected to the Internet. But what should you use to communicate with and control it? There are many standards and tools available, but the best choice is always to use the tools you have on hand. [Victor] found himself in this situation, and found that the best way to control an Internet-connected car was to use the Flask server he already had.

The remote controlled car was originally supposed to come with an Arduino, but the microcontroller was missing upon arrival. He had a Raspberry Pi around, …read more

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Einstein Voice gives Salesforce users gift of gab

Salespeople usually spend their days talking. They are on the phone and in meetings, but when it comes to updating Salesforce, they are back at the keyboard again typing notes and milestones, or searching for metrics about their performance. Today, Salesforce decided to change that by introducing Einstein Voice, a bit of AI magic that […] Continue reading Einstein Voice gives Salesforce users gift of gab

Cogito scores $37M as AI-driven sentiment analysis biz grows

Cogito announced a $37 million Series C investment today led by Goldman Sachs Growth Equity. Previous investors Salesforce Ventures and OpenView also chipped in. Mark Midle of Goldman Sachs’ Merchant Banking Division, has joined Cogito’s Board of Directors The company has raised over $64 million since it emerged from the MIT Human Dynamics Lab back in […] Continue reading Cogito scores $37M as AI-driven sentiment analysis biz grows