Tag Archives: Messenger

Facebook Messenger upgrades encrypted chat feature

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Chatting on Facebook is quietly getting more secure. The social media company’s Messenger, used by more than 900 million people around the world, just launched a significant usability upgrade to its “Secret Conversations” feature that enables encrypted communications between two people on multiple devices. Previously, encrypted communications were available to one device per person, severely limiting their attractiveness in a world where people rapidly switch between mobile, tablets and desktop devices. NEW! Facebook #Messenger “Secret Conversations” End-to-End Encryption is rolling out multi-device E2E chats! pic.twitter.com/awy4URXYcH — Alec Muffett (@AlecMuffett) May 18, 2017 Messenger’s adoption of strong encryption and this latest feature upgrade has won plaudits in the privacy community. The change, however, was practically whispered in a small update to a year-old blog post that had first announced the encryption features — and Facebook only added the information after users actually noticed the existence of the new feature.  For a company with the ability to […]

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Blackstorm raises $33.5M to help developers get their apps everywhere beyond the App Store

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img_3742 Managing the App Store can be one of the most difficult experiences for new developers. Getting noticed is hard, the experience isn’t that great, and now Apple is allowing search ads. And to make things more interesting, there’s a lot of interest in different platforms beyond traditional apps — including messaging bots. Eventually, there will have to be a way to… Read More Continue reading Blackstorm raises $33.5M to help developers get their apps everywhere beyond the App Store→

Salesforce and Zendesk want to help brands manage Facebook Messenger traffic

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Blurred image of customer service people working at computers. No sooner had Facebook announced it was opening up Messenger for developers to build bots, when two players with an eye on sales and service in the enterprise — Salesforce and Zendesk — announced new products to manage Messenger traffic on their respective platforms.
Salesforce announced Salesforce Messenger, a way for customers to communicate directly with brands through the… Read More Continue reading Salesforce and Zendesk want to help brands manage Facebook Messenger traffic→