Fix Dropped Calls in Two Minutes or Less With These Tweaks
Tired of lost connections and frequent call drops? Learn nine easy tricks that can stop dropped calls right away. Continue reading Fix Dropped Calls in Two Minutes or Less With These Tweaks
Category Archives: voip features
6 Ways to Automate Key Elements of a Call Center Workflow
Small improvements to your call center workflow can lead to big wins. Learn how to automate routine tasks to save time and reduce human error. Continue reading 6 Ways to Automate Key Elements of a Call Center Workflow
Direct Inward Dialing Guarantees Callers Reach You Faster
Learn how Direct Inward Dialing can be used with a cloud phone system to create efficiencies and cost savings. Continue reading Direct Inward Dialing Guarantees Callers Reach You Faster
Yes, You Can Trace a VoIP Call – Here’s How It Works
You deserve to know who’s calling. Learn how to trace a VoIP call on your own, and involve law enforcement if that’s what it takes. Continue reading Yes, You Can Trace a VoIP Call – Here’s How It Works
6 Advantages of Using a Fixed VoIP Number (+ 4 Drawbacks)
Fixed VoIP numbers aren’t as cheap as non-fixed lines, but for some companies, the benefits massively outweigh the extra cost and complexity. Continue reading 6 Advantages of Using a Fixed VoIP Number (+ 4 Drawbacks)
6 Advantages of Using a Fixed VoIP Number (+ 4 Drawbacks)
Fixed VoIP numbers aren’t as cheap as non-fixed lines, but for some companies, the benefits massively outweigh the extra cost and complexity. Continue reading 6 Advantages of Using a Fixed VoIP Number (+ 4 Drawbacks)
6 Contact Center Trends That Don’t Involve AI (+2 That Do)
Tired of the AI buzz? Discover the latest contact center trends that have nothing to do with artificial intelligence or machine learning. Continue reading 6 Contact Center Trends That Don’t Involve AI (+2 That Do)
5 Chatbot Call Center Examples +3 Times You Need a Human
A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See practical examples here. Continue reading 5 Chatbot Call Center Examples +3 Times You Need a Human
There Are Exactly 3 Items Every Fax Header Must Have
An incorrect fax header dooms your transmission from the start. Here’s how to get it right, even if you have never sent a fax before. Continue reading There Are Exactly 3 Items Every Fax Header Must Have
Fax Not Going Through? Here Are 7 Tips to Make it Send
Discover the best troubleshooting tips for fax transmission issues, whether you’re using an analog machine or an online service. Continue reading Fax Not Going Through? Here Are 7 Tips to Make it Send