Category Archives: smooch

Zendesk puts Smooch acquisition to work with WhatsApp integration

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Zendesk has always been all about customer service. Last spring it purchased Smooch to move more deeply into messaging app integration. Today, the company announced it was integrating WhatsApp, the popular messaging tool, into the Zendesk customer service toolkit. Smooch was an early participant in the WhatsApp Business API program. What that does in practice […] Continue reading Zendesk puts Smooch acquisition to work with WhatsApp integration→

Send Smooches over Skype with the Kiss Interface

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This project of [Nathan]’s certainly has a playful straightforwardness about it. His Skype ‘Kiss’ Interface has a simple job: to try to create a more intuitive way to express affection within the limits of using Skype. It all came about from a long distance relationship for which the chat program was the main means of communicating. Seeking a more intuitive and personal means of expressing some basic affection, [Nathan] created a capacitive touch sensor that, when touched with the lips, sends the key combination for either a kissy face emoji or the red lips emoji, depending on the duration.

Capacitive …read more

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