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Discover how robotic process automation (RPA) can transform your contact center by automating repetitive tasks that slow agents down. Continue reading RPA Contact Center: What Grindy Tasks Can it Get Rid Of?
Discover how robotic process automation (RPA) can transform your contact center by automating repetitive tasks that slow agents down. Continue reading RPA Contact Center: What Grindy Tasks Can it Get Rid Of?
Process mining is a data science and process management technique that’s evolving with digital transformation business projects. Learn how process mining is impacting modern enterprises and business resilience goals.
The post The evolution of process m… Continue reading The evolution of process mining
The terms test automation and RPA are often interchanged, and one might wonder if both are used for the same purposes or share the same tools. This article uncovers the misconceptions and explores the similarities, differences and possibilities of both… Continue reading RPA vs. test automation: What are the differences?
When Salesforce announced it was buying German RPA vendor Servicetrace last month, it seemed that it might match up well with Mulesoft, the company the CRM giant bought in 2018 for $6.5 billion. Mulesoft, among other things, helps customers build APIs to legacy systems, while Servicetrace provides a way to add automation to legacy systems. […] Continue reading Salesforce announces new Mulesoft RPA tool based on Servicetrace acquisition
UIPath came seemingly out of nowhere in the last several years, going public last year in a successful IPO during which it raised over $527 million. It raised $2 billion in private money prior to that with its final private valuation coming in at an amazing $35 billion. UIPath CEO Daniel Dines will be joining […] Continue reading UIPath CEO Daniel Dines is coming to TC Sessions: SaaS to talk RPA and automation
Over the last couple of years, Robotic Process Automation or RPA has been red hot with tons of investor activity and M&A from companies like SAP, IBM and ServiceNow. UIPath had a major IPO in April and has a market cap over $30 billion. I wondered when Salesforce would get involved and today the company […] Continue reading Salesforce steps into RPA buying Servicetrace and teaming it with Mulesoft
Traditional firms might approach an RPA initiative as they have other business initiatives, which is slowly and carefully. But to reap the benefits of automation at scale, companies need more ambition Continue reading How to launch a successful RPA initiative
We spoke to five investors to find out more about RPA. The general consensus? We’re just getting started. Continue reading 5 investors discuss the future of RPA after UIPath’s IPO
TechCrunch spoke with UiPath CFO Ashim Gupta today to learn more about his company’s foray into the public markets. Continue reading As UiPath closes above its final private valuation, CFO Ashim Gupta discusses his company’s path to market