Category Archives: Retail & Commerce

Visualize Visitor Prioritization in Real Time with mPulse

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COVID-19 is changing our behavior as we try to avoid person-to-person contact. For example, according to the Google Mobility Report, September 2020 shows an average 23% drop in retail and recreation activity and a 22% drop in workplace traffic in Tokyo compared to a baseline average before COVID-19 — a significant shift even though the state of emergency was lifted by the Japanese government on May 25, 2020. Continue reading Visualize Visitor Prioritization in Real Time with mPulse→

How the Crypto Challenge as Action Helped a Major Airline Reduce False Positives While Protecting the Customer Experience

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Challenges of Bot Detection: Keeping Defenses High Without Triggering False Positives
Identifying bots is important and complicated work. Keeping up with ever-changing bot technologies and attack strategies requires deep knowledge and continuous threat research. The outbreak of the COVID-19 pandemic — already threatening to throw everything off track — hasn’t made it any easier. Consumers are changing their online behavior in radical ways, and cybercriminals are paying attention. Bot attacks have increased in industries like online retailing, media, and gaming — essentially following the money as consumer habits changed in response to COVID-19. When you notice unusual traffic patterns on a website, you might be tempted to fix the problem, at least in part, by tweaking the rules. Continue reading How the Crypto Challenge as Action Helped a Major Airline Reduce False Positives While Protecting the Customer Experience→

Is Black Friday a Thing of the Past? Not for Mobile

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I recently ordered a new Weber grill from The Home Depot. When it was delivered, I discovered it was the floor model, and it wasn’t the perfect grill I had anticipated. I called the local store, and — long story short — my friends at The Home Depot gave me a significant discount for not letting me know ahead of time that it was the only one left and they didn’t want to disappoint me and not deliver anything. Suddenly, after a little elbow grease, my grill became perfect and I was over the moon. Why? Because we all love a great deal! Continue reading Is Black Friday a Thing of the Past? Not for Mobile→

Platform Update Highlights for eCommerce

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Akamai’s October Platform Update offers a ton of new features for our customers across all industries. But if you’re an online retailer, you should really be paying attention to improvements to EdgeWorkers and Image & Video Manager, which provide e… Continue reading Platform Update Highlights for eCommerce→

Platform Update Highlights for eCommerce

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Akamai’s October Platform Update offers a ton of new features for our customers across all industries. But if you’re an online retailer, you should really be paying attention to improvements to EdgeWorkers and Image & Video Manager, which provide expanded capabilities for creating new microservices and managing video and image delivery at the edge. Continue reading Platform Update Highlights for eCommerce→

Akamai Drives New Standards and Enhances Authoritative DNS and Load Balancing Services

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For more than 20 years, Akamai’s customers have trusted our global edge platform to deliver their content, secure their web applications, and accelerate end-user experiences. As the basis for our mapping functions, Akamai DNS has always been essential to the reliability and performance of our platform and our services, and our popular authoritative DNS services — Edge DNS and Global Traffic Management (GTM) — are a direct result of the significant investments made by Akamai in our DNS infrastructure. Continue reading Akamai Drives New Standards and Enhances Authoritative DNS and Load Balancing Services→

Akamai Drives New Standards and Enhances Authoritative DNS and Load Balancing Services

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For more than 20 years, Akamai’s customers have trusted our global edge platform to deliver their content, secure their web applications, and accelerate end-user experiences. As the basis for our mapping functions, Akamai DNS has always been essential … Continue reading Akamai Drives New Standards and Enhances Authoritative DNS and Load Balancing Services→

Balancing Protection with Performance to Double Down on DDoS

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Combating DDoS attacks with the highest quality of mitigation means having the right platform, processes, and people in place. At Akamai, we’re recognized as a leader for DDoS mitigation solutions based on our Edge DNS, CDN edge-scrubbing, and cloud-sc… Continue reading Balancing Protection with Performance to Double Down on DDoS→