Criminals are using call centers to spread ransomware in a crafty scheme
An ongoing ransomware campaign that employs phony call centers to trick victims into downloading malware may be more dangerous than previously thought, Microsoft researchers say. Because the malware isn’t in a link or document within the email itself, the scam helps attackers bypass some phishing and malware detecting services, Microsoft researchers noted in a report Thursday. When the company first examined it in May, the scheme features attackers posing as subscription service providers who lure victims onto the phone to cancel a non-existent subscription. Once there, the call center worker guides them to download malware onto their computer. Researchers now say that the malware not only allows hackers a one-time backdoor into the device, as previously thought, but to also remotely control the affected system. That means it’s even easier for them to sweep for files and find high-end user credentials that could be used to drop ransomware such as Ryuk or […]
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