The Journey of Securing a Long-Tail Supply Chain

Supply chains often are long and complex, and as organizations rely more and more on data to drive their businesses, digital supply chains continue to grow. And as the supply chains continue to grow, so do expectations and risks. To increase profits, … Continue reading The Journey of Securing a Long-Tail Supply Chain

Microsoft Decision on Internal Use Rights Doesn’t Inspire Partners

Microsoft Internal Use Rights Announcement
Microsoft Internal Use Rights Announcement

Microsoft’s decision to make its partners pay commercial rates for software licenses might seem logical at first glance, but it’s not helpful in a world where cloud technologies change so often. The problem I have is that anything that might prevent partners acquiring knowledge about Microsoft technologies is a bad thing for customers who depend on those partners. It should be interesting to see if any spirited debates happen at next week’s Inspire conference.

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Managed Services 101: The Good, the Bad, & the Ugly of Client Onboarding

When it comes to managed services, your relationship with the client is first and foremost. Providing IT, in particular, is all about building trust with your customers. Think about it—when the CEO of one of your client organizations wakes up wor… Continue reading Managed Services 101: The Good, the Bad, & the Ugly of Client Onboarding