Using Microsoft Lists in Teams Channels

Adding Teams Lists app
Adding Teams Lists app

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Using Trainable Classifiers to Assign Office 365 Retention Labels

Training a classifier
Training a classifier

The Challenge of Retention Processing Retention labels control how long items remain in an Office 365 workload and what happens once the retention period expires. Labels can be assigned manually, but the success of manual labeling depends on users understanding how to make the best choice from the available retention labels. Sometimes the choice is […]

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How OWA Predicts Text as Users Compose Email

OWA suggests some text
OWA suggests some text

Smart Technology Figures Out What You Want to Type On May 8, Microsoft announced plans (MC212345) to introduce a feature called “suggested text” to OWA. Microsoft 365 roadmap item 63795 says “Using smart technology, Outlook will predict text while you type. Just use the Tab key to accept the text prediction.” Text predictions is another […]

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Microsoft Lists and the Curious Case of Project Osaka

Creating a new list
Creating a new list

Smart Information Tracking On July 28, Microsoft said that Lists, described as a “smart information tracking app in Microsoft 365,” began rolling out to targeted release tenants with the aim of completing this phase of the deployment by the end of August. The deployment covers business customers for now, but full deployment is expected by […]

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Microsoft Expands Self-Service License Purchasing to Visio and Project

Office 365 with Teams
Office 365 with Teams

A Bad Idea Reinforced In October 2019, Microsoft announced that it would allow Office 365 users to make self-service purchases of Power Platform licenses. Although this was viewed as a terrific idea within Microsoft and a useful way to generate new revenues, few Office 365 tenants were as positive. In fact, so much pushback happened […]

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Decision Point: Exchange 2016 Exits Mainstream Support Soon

Exchange 2016 Lifecycle
Exchange 2016 Lifecycle

Put October 13 In Your Diary Time passes and products age, except in the cloud where renewal is an ongoing process. For Exchange Server 2016, Microsoft is keen for you to know that it reaches the end of mainstream support on October 13, 2020. Extended support for Exchange 2016 ceases on October 14, 2025. Exiting […]

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What’s the Real Size of Exchange Online Mailboxes?


The Office 365 Substrate uses Exchange Online mailboxes to store a lot of data that users never see. The data is used by the substrate for different purposes, mostly to make it easier for features to get to relevant information. Microsoft doesn’t document exactly what is stored, where it is stored, and how it is used, so we must poke around in the innards of mailboxes to see what we can discover.

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Teams Advanced Communications License Now Available


Teams Advanced Communications at $12/user/month On August 1, Microsoft launched a new Teams Advanced Communications add-on license. Because the license is not of general interest, Microsoft has not bundled it in Office 365 E5 or Microsoft 365 E5. Instead, Advanced Communication is an add-on which must be purchased individually at $12/user/month (U.S. price). The new […]

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Teams Unifies Personal and Work Tasks

Teams unified view of tasks
Teams unified view of tasks

Integration of Tasks, Planner, and To Do Teams has supported Planner as an app and a channel tab since 2018. It’s a popular integration that is used by many Office 365 tenants to support coordination of team activities. Initially a team could only support one plan, and the need to support a plan per channel […]

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