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When done right, the only thing customers notice about call center outsourcing is faster service. Discover how to do it today. Continue reading How to Use Call Center Outsourcing and Protect Your Brand
The Complete Linux E-Degree Training Bundle was created specifically for beginners, so you can learn Linux from the command line to full-stack development. Continue reading Learn Linux From Scratch For Just $30, No Tech Experience Required
While cost is generally the main consideration, the war in Ukraine and global political tensions are prompting companies to shift their IT outsourcing strategies, according to a new report.
The post Report: Some IT outsourcing is moving back onshore ap… Continue reading Report: Some IT outsourcing is moving back onshore
The manufacturing industry took a hard hit from the Covid-19 pandemic, but there are signs of how it is slowly starting to come back into shape — helped in part by new efforts to make factories more responsive to the fluctuations in demand that come with the ups and downs of grappling with the shifting […] Continue reading Fractory raises $9M to rethink the manufacturing supply chain for metalworks
Breef’s platform is democratizing how brands and boutique agencies connect with each other in the process of planning, scoping, pitching and paying for projects. Continue reading Greycroft leads $3.5M into Breef, an online marketplace for ad agencies
SLAs, SLOs, SLIs. If there’s one thing everybody in the business of managing software development loves, it’s acronyms. And while everyone probably knows what a Service Level Agreement (SLA) is, Service Level Objectives (SLOs) and Service Level Indicators (SLIs) may not be quite as well known. The idea, though, is straightforward, with SLOs being the […] Continue reading Nobl9 raises $21M Series B for its SLO management platform
For all intents and purposes, the terms “outsourcing” and “supply chain” are used interchangeably and refer to when you are dependent on a third party for providing products and services. However, there are many examples of inte… Continue reading Outsourcing, Supply Chains and (National) Security
Vendors. Supply chain partners. Third parties. Contractors. All are different names for entities that might need access to your corporate networks and systems. But they have one important thing in common: They are outsiders to your company. We are sup… Continue reading Keeping Systems Safe From Third Parties
A people-centric approach to vendor risk management can remove some of the headaches in assessing third-party risk Just a few years ago, companies ran their own payroll, benefits, recruiting, marketing and mainframe departments. But times have changed… Continue reading Vendor Risk Management: The Secret Ingredient
Sending cybersecurity work offshore isn’t just a bad idea for individual organizations; it can be a security issue. Facing a severe shortage of qualified cybersecurity workers—the InfoSec unemployment rate is expected to be zero until at least 2021—ma… Continue reading The Danger in Outsourcing Cybersecurity to Foreign-Based Firms