Freshdesk owner Freshworks acquires Joe Hukum as it plans a move into chatbots
After raising $55 million last year to build its business beyond its existing help desk services, today Freshworks (the parent company of Freshdesk) has made an acquisition to help it fill out that strategy. The company has acquired Joe Hukum, a startup out of India that offers a platform for businesses to build their own chatbots. I’ve asked, but the companies are not revealing any terms… Read More Continue reading Freshdesk owner Freshworks acquires Joe Hukum as it plans a move into chatbots
This morning Facebook’s AI Research (FAIR) lab released an update to fastText, its super-speedy open-source text classification library. When it was initially released, fastText shipped with pre-trained word vectors for 90 languages, but today it’s getting a boost to 294 languages. The release also brings enhancements to reduce model size and ultimately memory demand. 
The enterprise voice space grows hotter today as VoiceOps announces its seed round with participation from Accel, Founders Fund and Lowercase Capital. The YC-backed startup aims to support sales teams by offering managers clear insights into what tactics are being used on the front lines. Founders, Daria Evdokimova, Ethan Barhydt and Nate Becker designed a machine learning-powered system…