Category Archives: New York Enterprise

Spark fast follows with a $25M Series B round into customer success platform Catalyst

Posted on by

The world has been turned upside down the past few weeks, but one lesson of business remains as important as ever: treating your customers well is the best avenue to future business strength, particularly at a moment of extreme stress. As businesses come to terms with the economic crisis underway, executives are moving resources from […] Continue reading Spark fast follows with a $25M Series B round into customer success platform Catalyst→

Seed investors take long view on promising enterprise startups

Posted on by

If a seed-stage investor believes in the founders and their vision, and the company can ride out today’s economic upset, there’s still money in the till — at least for now. Continue reading Seed investors take long view on promising enterprise startups→

Seed investors take long view on promising enterprise startups

Posted on by

If a seed-stage investor believes in the founders and their vision, and the company can ride out today’s economic upset, there’s still money in the till — at least for now. Continue reading Seed investors take long view on promising enterprise startups→

BackboneAI scores $4.7M seed to bring order to intercompany data sharing

Posted on by

BackboneAI, an early-stage startup that wants to help companies dealing with lots of data, particularly coming from a variety of external sources, announced a $4.7 million seed investment today. The round was led by Fika Ventures with participation from Boldstart Ventures, Dynamo Ventures, GGV Capital, MetaProp, Spider VC and several other unnamed investors. Company founder […] Continue reading BackboneAI scores $4.7M seed to bring order to intercompany data sharing→

Catalyst raises $15M from Accel to transform data-driven customer success

Posted on by

Managing your customers has changed a lot in the past decade. Out are the steak dinners and ballgame tickets to get a sense of a contract’s chance at renewal, and in are churn analysis and a whole bunch of data science to learn whether a customer and their users like or love your product. That […] Continue reading Catalyst raises $15M from Accel to transform data-driven customer success→

FireHydrant lands $1.5M seed investment to bring order to IT disaster recovery

Posted on by

FireHydrant, a NYC startup wants to help companies recover from IT disasters more quickly, and understand why they happened with the goal of preventing similar future scenarios from happening again. Today, the fledgling startup announced a $1.5 million seed investment from Work-Bench, a New York City venture capital firm that invests in early stage enterprise […] Continue reading FireHydrant lands $1.5M seed investment to bring order to IT disaster recovery→

HQ2 fight continues as New York City and Seattle officials hold anti-Amazon summit

Posted on by

The heated debate around Amazon’s recently announced Long Island City “HQ2” is showing no signs of cooling down. On Monday morning, the Retail, Wholesale and Department Store Union (RWDSU) hosted a briefing in which labor officials, economic development analysts, Amazon employees and elected New York State and City representatives further underlined concerns around the HQ2 […] Continue reading HQ2 fight continues as New York City and Seattle officials hold anti-Amazon summit→

NYC wants to build a cyber army

Posted on by

Empires rise and fall, and none more so than business empires. Whole industries that once dominated the planet are just a figment in memory’s eye, while new industries quietly grow into massive behemoths. New York City has certainly seen its share of empires. Today, the city is a global center of finance, real estate, legal […] Continue reading NYC wants to build a cyber army→

Emissary wants to make sales networking obsolete

Posted on by

There is nothing meritocratic about sales. A startup may have the best product, the best vision, and the most compelling presentation, only to discover that their sales team is talking to the wrong decision-maker or not making the right kind of small talk. Unfortunately, that critical information — that network intelligence — isn’t written down […] Continue reading Emissary wants to make sales networking obsolete→

Catalyst brothers find capital success with $2.4M from True

Posted on by

Over the past few years, the old language of “customer support” has been supplanted by the new language of “customer success.” In the old model, companies would essentially disappear following the conclusion of a sale, merely handling customer problems when they arose. Now, companies are actively reaching out to customers, engaging them with education and […] Continue reading Catalyst brothers find capital success with $2.4M from True→