Category Archives: natural language processing

AWS adds natural language search service for business intelligence from its data sets

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When Amazon Web Services launched QuickSight, its business intelligence service, back in 2016 the company wanted to provide product information and customer information for business users — not just developers. At the time, the natural language processing technologies available weren’t robust enough to give customers the tools to search databases effectively using queries in plain […] Continue reading AWS adds natural language search service for business intelligence from its data sets→

Headroom, which uses AI to supercharge videoconferencing, raises $5M

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Videoconferencing has become a cornerstone of how many of us work these days — so much so that one leading service, Zoom, has graduated into verb status because of how much it’s getting used. But does that mean videoconferencing works as well as it should? Today, a new startup called Headroom is coming out of […] Continue reading Headroom, which uses AI to supercharge videoconferencing, raises $5M→

SirionLabs raises $44M to scale its contract management software

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SirionLabs, a startup that provides contract management software to enterprises, has raised $44 million in a new financing round as it looks to expand and handle surge in demand from clients. Tiger Global and Avatar Growth Capital led the Seattle-headquartered startup’s Series C round. The eight-year-old startup, which was founded in India, has raised $66 […] Continue reading SirionLabs raises $44M to scale its contract management software→

Lightspeed leads Laiye’s $42M round to bet on Chinese enterprise IT

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Laiye, a Chinese startup that offers robotic process automation services to several major tech firms in the nation and government agencies, has raised $42 million in a new funding round as it looks to scale its business. The new financing round, Series C, was co-led by Lightspeed Venture Partners and Lightspeed China Partners. Cathay Innovation, […] Continue reading Lightspeed leads Laiye’s $42M round to bet on Chinese enterprise IT→

Eigen nabs $37M to help banks and others parse huge documents using natural language and ‘small data’

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One of the bigger trends in enterprise software has been the emergence of startups building tools to make the benefits of artificial intelligence technology more accessible to non-tech companies. Today, one that has built a platform to apply power of machine learning and natural language processing to massive documents of unstructured data has closed a […] Continue reading Eigen nabs $37M to help banks and others parse huge documents using natural language and ‘small data’→

Battlefield winner Forethought adds tool to automate support ticket routing

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Last year at this time, Forethought won the TechCrunch Disrupt Battlefield competition. A  $9 million Series A investment followed last December. Today at TechCrunch Sessions: Enterprise in San Francisco, the company introduced the latest addition to its platform called Agatha Predictions. Forethought CEO and co-founder, Deon Nicholas, said that after launching its original product, Agatha […] Continue reading Battlefield winner Forethought adds tool to automate support ticket routing→

Ment.io wants to help your team make decisions

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Getting even the most well-organized team to agree on anything can be hard. Tel Aviv’s Ment.io, formerly known as Epistema, wants to make this process easier by applying smart design and a dose of machine learning to streamline the decision-making process. Like with so many Israeli startups, Ment.io’s co-founders Joab Rosenberg and Tzvika Katzenelson got […] Continue reading Ment.io wants to help your team make decisions→

Cathay Innovation leads Laiye’s $35M round to bet on Chinese enterprise IT

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For many years, the boom and bust of China’s tech landscape have centered around consumer-facing products. As this space gets filled by Baidu, Alibaba, Tencent, and more recently Didi Chuxing, Meituan Dianping, and ByteDance, entrepreneurs and investors are shifting attention to business applications. One startup making waves in China’s enterprise software market is four-year-old Laiye, […] Continue reading Cathay Innovation leads Laiye’s $35M round to bet on Chinese enterprise IT→

Gong.io nabs $40M investment to enhance CRM with voice recognition

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With traditional CRM tools, sales people add basic details about the companies to the database, then a few notes about their interactions. AI has helped automate some of that, but Gong.io wants to take it even further using voice recognition to capture every word of every interaction. Today, it got a $40M Series B investment. […] Continue reading Gong.io nabs $40M investment to enhance CRM with voice recognition→

Chorus.ai rings up $33M for its platform that analyses sales calls to close more deals

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Chorus.ai, a service that listens to sales calls in real time, and then transcribes and analyses them to give helpful tips to the salesperson, has raised $33 million to double down on the current demand for more AI-based tools in the enterprise. The Series B is being led by Georgian Partners, with participation also from […] Continue reading Chorus.ai rings up $33M for its platform that analyses sales calls to close more deals→