Ticketmaster Coughs Up $10 Million Fine After Hacking Rival Business

Several Ticketmaster executives conspired a hack against a rival concert presales firm, in attempt to ‘choke off’ its business. Continue reading Ticketmaster Coughs Up $10 Million Fine After Hacking Rival Business

Tickemaster pays $10M fine to settle charges of using stolen passwords to spy on rival company

One of the biggest brands in the music and events business, Ticketmaster, has agreed to pay a $10 million fine for “computer intrusion and fraud offenses” after employees used stolen credentials to spy on a competitor, according to the Department of Justice. The rival company didn’t know that one of its former employees had leaked logins to Ticketmaster, which used them to gather information in the mid-2010s about the competitor’s technology and other aspects of its business. “Ticketmaster employees repeatedly – and illegally – accessed a competitor’s computers without authorization using stolen passwords to unlawfully collect business intelligence,” said acting U.S. Attorney Seth D. DuCharme.  “Further, Ticketmaster’s employees brazenly held a division-wide ‘summit’ at which the stolen passwords were used to access the victim company’s computers, as if that were an appropriate business tactic.”  The feds don’t name the victim company, but it’s widely known to be Songkick. The investigation […]

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Up to 40 percent of traffic on ticket sites is automated. Here’s why that’s bad for security.

If you have rushed to score exclusive concert tickets online, the chances of you competing against a human are dwindling. According to new research, nearly 40 percent of traffic to ticketing websites is made up of bots, automated programs used by brokers and cybercriminals to do everything from denying customers inventory and scalping tickets to taking over customer accounts to commit fraud. An analysis of 26.3 billion requests from 180 websites reveals that bad bots made up 39.9 percent of ticketing traffic between September and December 2018, according to the bot mitigation company Distil Networks. Seventy-eight percent of bots evaded detection by relying on human-like behavior, and most (42.2 percent) targeted the primary ticket markets, compared to 23.9 percent that hit secondary markets. Distil suggested this kind of bot traffic hurts ticket sellers by making it more difficult to purchase tickets, which results in frustrated fans and artists complaining on […]

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