Category Archives: invoca

Invoca acquires DialogTech for $100M to expand its conversational intelligence tools

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On the heels of expanding its marketing call analytics platform last year to provide more insights to help those in sales, e-commerce and customer experience, Invoca is making its first acquisition to widen the net of companies that it targets. The company has acquired DialogTech, a startup that builds tools for marketers to analyze inbound […] Continue reading Invoca acquires DialogTech for $100M to expand its conversational intelligence tools→

Call analytics platform Invoca expands into sales, e-commerce and customer experience

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Invoca, which helps companies extract and use data from customer phone calls, is expanding today with the launch of products for e-commerce, customer experience and sales teams, as well as a new Invoca Exchange, where businesses can find all of the platform’s third-party integrations. The company is making these announcements as part of its virtual […] Continue reading Call analytics platform Invoca expands into sales, e-commerce and customer experience→