Category Archives: Internet and society

AI and the Evolution of Social Media

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Oh, how the mighty have fallen. A decade ago, social media was celebrated for sparking democratic uprisings in the Arab world and beyond. Now front pages are splashed with stories of social platforms’ role in misinformation, business conspiracy, malfeasance, and risks to mental health. In a 2022 survey, Americans blamed social media for the coarsening of our political discourse, the spread of misinformation, and the increase in partisan polarization.

Today, tech’s darling is artificial intelligence. Like social media, it has the potential to change the world in many ways, some favorable to democracy. But at the same time, it has the potential to do incredible damage to society…

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Chatbots and Human Conversation

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For most of history, communicating with a computer has not been like communicating with a person. In their earliest years, computers required carefully constructed instructions, delivered through punch cards; then came a command-line interface, followed by menus and options and text boxes. If you wanted results, you needed to learn the computer’s language.

This is beginning to change. Large language models—the technology undergirding modern chatbots—allow users to interact with computers through natural conversation, an innovation that introduces some baggage from human-to-human exchanges. Early on in our respective explorations of ChatGPT, the two of us found ourselves typing a word that we’d never said to a computer before: “Please.” The syntax of civility has crept into nearly every aspect of our encounters; we speak to this algebraic assemblage as if it were a person—even when we know that …

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Detecting “Violations of Social Norms” in Text with AI

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Researchers are trying to use AI to detect “social norms violations.” Feels a little sketchy right now, but this is the sort of thing that AIs will get better at. (Like all of these systems, anything but a very low false positive rate makes… Continue reading Detecting “Violations of Social Norms” in Text with AI→

Suing Infrastructure Companies for Copyright Violations

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It’s a matter of going after those with deep pockets. From Wired:

Cloudflare was sued in November 2018 by Mon Cheri Bridals and Maggie Sottero Designs, two wedding dress manufacturers and sellers that alleged Cloudflare was guilty of contributory copyright infringement because it didn’t terminate services for websites that infringed on the dressmakers’ copyrighted designs….

[Judge] Chhabria noted that the dressmakers have been harmed “by the proliferation of counterfeit retailers that sell knock-off dresses using the plaintiffs’ copyrighted images” and that they have “gone after the infringers in a range of actions, but to no avail — every time a website is successfully shut down, a new one takes its place.” Chhabria continued, “In an effort to more effectively stamp out infringement, the plaintiffs now go after a service common to many of the infringers: Cloudflare. The plaintiffs claim that Cloudflare contributes to the underlying copyright infringement by providing infringers with caching, content delivery, and security services. Because a reasonable jury could not — at least on this record — conclude that Cloudflare materially contributes to the underlying copyright infringement, the plaintiffs’ motion for summary judgment is denied and Cloudflare’s motion for summary judgment is granted.”…

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